Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how Luxaro ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.luxarodesign.com (the "Site").

By using our Site and services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

SECTION 1 - WHAT INFORMATION DO WE COLLECT? When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

We also collect personal information you provide to us when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us via forms or email

  • Participate in surveys, promotions, or reviews

This may include your:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third parties)

SECTION 2 - HOW DO WE USE YOUR INFORMATION? We use the collected information to:

  • Fulfil your orders, process payments, and provide order confirmations

  • Communicate with you about your order or account

  • Screen orders for fraud

  • Improve our Site and services

  • Send marketing emails if you have opted in

We process your information based on your consent, the performance of a contract, legal obligations, or our legitimate interests.

SECTION 3 - SHARING YOUR PERSONAL INFORMATION We may share your information with trusted third-party service providers, such as:

  • Shopify (e-commerce platform)

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers

  • Email marketing platforms (e.g. Klaviyo, Mailchimp)

  • Analytics providers (e.g. Google Analytics)

We only share what is necessary for them to perform their services and require that they protect your data according to applicable laws.

We may also disclose your information if required to do so by law, or in response to lawful requests by public authorities.

SECTION 4 - DATA RETENTION We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

SECTION 5 - YOUR RIGHTS UNDER GDPR If you are a resident of the European Economic Area (EEA), including Ireland and the Netherlands, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Object to or restrict our processing of your personal data

  • Request that we transfer your data to another service provider

To exercise any of these rights, please contact us at info@luxarodesign.com

SECTION 6 - COOKIES We use cookies and similar tracking technologies to enhance your experience and analyze usage.

You can set your browser to refuse some or all browser cookies, or to alert you when cookies are being sent. Disabling cookies may affect the functionality of our Site.

SECTION 7 - SECURITY We implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

SECTION 8 - THIRD-PARTY SERVICES Some third-party service providers (e.g. payment gateways) have their own privacy policies. We recommend you read their policies to understand how your personal information is handled.

Links on our Site may direct you to third-party websites. We are not responsible for their privacy practices.

SECTION 9 - INTERNATIONAL TRANSFERS If we transfer your personal information outside the EEA, we will ensure it is protected by appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

SECTION 10 - MINORS Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.

SECTION 12 - CONTACT For more information about our privacy practices or if you have questions or complaints, please contact us by email at:

info@luxarodesign.com